Customer Support
We offer 24/7 multilingual customer support teams so your business can
provide assistance without interruptions
Multilingual Support
24/7
availability
Inbound
& Outbound
Help Desk & Tech
Support
We assist you and your customers through our omnichannel support services
Meeting your customers' needs through Customer Support Services is critical and we are here to help you meet those needs.
We have 24/7 multilingual customer care teams so you'll have support whenever your customers need it, wherever your customers are located, and whatever devices or channels they are using.
Why build an outsourced customer support team?
With the rapid growth of your business, outsourcing can facilitate more opportunities for internal development.
Our customer support services will not only help you reduce costs, but also meet requests during periods of high demand, and enable you to ramp up personnel quickly when needed.
Our bulletproof process
Discovery Call
In this call we'll introduce ourselves, evaluate your needs, main goals and discuss how we can guide you in the right direction.
Talent Selection
With our extensive pool of available industry professionals, we can hand select the most qualified professional for your project.
Interview
We'll schedule an interview with the professional where you can clear your doubts. If you feel this is the right person, we'll move on to the the next step. If not, we go back to the previous one and schedule another interview.
Agreement and Payment
As soon as you select the candidate, you will be sent a contract along with the first invoice you will have to pay to do the onboarding with your business.
Onboarding
Here we'll schedule a meeting so the professional and the account manager can get all the access needed to perform the tasks assigned.
Ongoing Management
Our operations manager will be day by day helping the professional so they can achieve both objectives and KPI's set by your company.
Let's talk
Let's get your business to the next level! Schedule your appoinment now!
Before the appointment:
- Write down how your